Pretty much by default, when the agent is installed, it puts the blue agent (or your custom) icon in the tool-tray: “Kaseya Agent” and “Kaseya Agent Endpoint” in Services list.The following five areas are where we will hide Kaseya from being displayed: There are a few areas in which Kaseya shows up in a Windows system and I am going to show you how to hide Kaseya from each. Use the following guide to completely hide Kaseya from the end user so you can still do your work without worrying your client about the software choices you are making to provide your services. Tired of answering your client’s questions about “What is Kaseya?”, “What is this icon?”, etc.
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